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CENTERING THE MARGINS
The Watson Nelson Consulting Blog


Human-Centered Product Reviews That Catch Risk Early
A human-centered product review reveals hidden assumptions, workflow barriers, and AI risks so teams can create safer, more inclusive products.
11 min read


Why AI Falls Short on Cultural Inclusion
Cultural inclusion isn’t lost by accident. It’s often missing from the foundation. Inclusion Is a Foundation, Not Just a Feature AI is no longer experimental. It’s embedded in products, workflows, and decision-making across organizations. When it misses cultural context, it doesn’t show up as a small glitch. It shows up in user experience, in trust, and in whether your product actually works for the people it’s meant to serve. As an AI developer, you already know your models
5 min read


When Ethics Meet Action: Organizing Resistance to Health Research and Healthcare Cuts Through an Equity Lens
The core principles of medical ethics - beneficence, nonmaleficence, autonomy, and justice - are what we rely on to ensure care is human-centered, respectful, and equitable. But when budget cuts roll through scientific research and healthcare systems, those principles are often compromised, especially for communities already navigating structural inequities. At Watson Nelson Consulting, we work at the intersection of organizational change, cultural competency, and systems des
3 min read


The Future of Healthcare: Innovation and Inclusion
Have you ever wondered how technology is reshaping the future of healthcare? As an alumna of the University of Rochester, I recently attended an inspiring event that showcased groundbreaking innovations in digital health and the urgent need for inclusivity in AI. From a portable ultrasound device that makes healthcare accessible to all, to a virtual reality system easing children's anxiety in hospitals, the advancements are remarkable. However, with these innovations comes
4 min read


Creating an AI Equity Policy: A Blueprint for Ethical Innovation
Creating an AI Equity Policy: A Blueprint for Ethical Innovation As more companies jump into the world of artificial intelligence (AI), it’s important to pause and ask ourselves: Is this technology working for everyone? AI is powerful, but it’s only as good as the values we embed in it. And here’s a reality check—only 21% of companies using AI have policies in place to make sure it’s being used responsibly McKinsey & Company This means that the vast majority of companies
4 min read
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